Skip to content
United Way of Rhode Island ADRC home page
Report

Electric Service Payment Assistance | Rhode Island Energy

670 Allens Avenue, Providence, RI 02905

Eligibility
All
Hours
Business Hours Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM Emergency lines 24/7 Customer Service lines Mon-Fri 7:00AM-7:00PM Credit/ Collections Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM
401-784-4321
Fax·

Fax

866-460-8549
Fax·

Fax

800-640-1595
Voice·

Gas Emergencies

800-907-3930
Voice·

Claims

800-465-1212
Voice·

Power Outages

401-272-5040
Voice·

Administrative Offices

888-211-1313
Voice·

Credit/Collections

800-322-3223
Voice·

Main Phone

800-793-5046
Voice·

TTY

800-870-1664
Voice·

Gas Customer Service

Application process
Call or go online to register for services
Fees
Varies
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK. Hazard Identification Hotline: 1-888-625-3723 When working near power lines or high voltage lines.
Last assured
08/09/2022
Providing organization
Rhode Island Energy
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK. **March 2019** Claims for Newport and Middletown customers impacted by the gas outage incident in January 2019 call 844-319-2523 Hazard Identification Hotline: 1-888-625-3723 When working near power lines or high voltage lines.
Electric Service Payment Assistance | Rhode Island Energy