Electric Service Payment Assistance | Rhode Island Energy
670 Allens Avenue, Providence, RI 02905
Eligibility
All
Hours
Business Hours Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM
Emergency lines 24/7
Customer Service lines Mon-Fri 7:00AM-7:00PM
Credit/ Collections Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM
800-465-1212
Voice·
Power Outages
800-793-5046
Voice·
TTY
866-460-8549
Fax·
Fax
401-784-4321
Fax·
Fax
888-211-1313
Voice·
Credit/Collections
800-907-3930
Voice·
Claims
800-322-3223
Voice·
Main Phone
800-870-1664
Voice·
Gas Customer Service
401-272-5040
Voice·
Administrative Offices
800-640-1595
Voice·
Gas Emergencies
Website
https://www.nationalgrid.comApplication process
Call or go online to register for services
Fees
Varies
Service area
All ZIP Codes, All States
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK.
Hazard Identification Hotline: 1-888-625-3723
When working near power lines or high voltage lines.
Last assured
08/09/2022
What's Here
Providing organization
Rhode Island Energy
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK.
**March 2019**
Claims for Newport and Middletown customers impacted by the gas outage incident in January 2019 call 844-319-2523
Hazard Identification Hotline: 1-888-625-3723
When working near power lines or high voltage lines.