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Telecommunication Relay Services | Rhode Island Relay

200 Corporate Place, Suite 200, Rocky Hill, CT 06067

Eligibility

All

Required documents

Varies

Hours

24/7
800-676-4290
Voice·

Spanish

711
Voice·

TTY

877-787-1989
Voice·

Speech-to-Speech only

877-877-3291
Fax·

Fax

866-931-9027
Voice·

Voice Carry-Over only

866-703-5485
Voice·

Main Phone

Application process

call for Information

Fees

No Fees, Although Long Distance Rates Apply

Service area

Statewide
Rhode Island Relay Service is a statewide service that connects standard (voice) telephone users with deaf, hard-of-hearing, deaf-blind, speech-disabled, or late-deafened people who use text telephones (TTYs) or voice carry-over (VCO) phones. This service allows TTY or VCO users to communicate with standard telephone users through specially trained relay operators. Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are strictly confidential and no records of any conversations are maintained. Anyone wishing to use Rhode Island Relay simply dials the relay number to connect with a relay operator. The relay operator will dial the requested number and relay the conversation between the two callers.

Last assured

04/15/2022

Providing organization

Sprint Accessibility
Sprint Accessibility: Brighter Future for All Our goal is to bridge the communication gap for people with disabilities. Sprint Accessibility is the nation's largest Telecommunications Relay Service (TRS) provider and is currently awarded 35 TRS state contracts (including Puerto Rico and the U.S. Virgin Islands), the federal government, and the Commonwealth of New Zealand. Sprint offers a wide range of communication products and services for customers who are Deaf, Hard of Hearing, DeafBlind, or have a speech disability. Accessible communication for everyone is woven into Sprint’s culture. We build our products and our networks to ensure connectivity. We solicit information from consumers and business customers about how to better provide connectivity. We believe by focusing on connectivity and accessibility that all Sprint customers can communicate with anyone at any time. By empowering people with disabilities through accessible wireless solutions, we’re demonstrating how good technology works to connect people and improve lives.