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Disability Related Transportation | RIde-Americans with Disabilities Act Paratransit Program (ADA)

705 Elmwood Avenue, Providence, RI 02907

Eligibility

Disabled - Considers functional ability; and whether you are unable to travel on RIPTA fixed route service all or some of the time due to your disability; and your effort and risk during such travel. Determination in 21 business days after submitting application.

Required documents

application, complete first page, last two pages by physician to explain why client cannot go to nearest bus stop. Once filled can be sent back through email or by mail. Determination in 21 business days

Hours

Mon-Fri 8:00AM-4:30PM (Service hours vary by service area, some areas a fare is available from 6am to as late as 11pm) Sat & Sun 8:00AM-4:00PM
401-461-9760

Voice - Main Phone

https://www.ripta.com/

Application process

To apply: Go to https://www.ripta.com/wp-content/uploads/2020/05/paratransit_eligibility_application_2_1_2018__004_.pdf Must make a reservation at least a day before ride is needed. Must have the following information available at time of call: - Date traveling - Starting address - Destination address - Arrival time - Return time if scheduling a round trip - Wheelchair/mobility device - Service animal - Accompanied by an assistant

Fees

$4.00 to and back, an attendant must be registered in application, a guest is required to pay $4 fare as well.

Service area

Statewide

Description

The RIde Program is for people with disabilities that prevent the use of fixed-route buses, RIPTA offers paratransit service through the RIde Program, as required by the Americans with Disabilities Act (ADA). ADA Paratransit provides door to door service and requires advance reservations. RIde is a shared ride service so your trip time may not be scheduled at the exact time you request. A RIde Customer Service Agent will work with you to find a time that works. You may need to call back later to find out the time your trip is scheduled.

Providing organization

Rhode Island Public Transit Authority