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Assists with housing problems or complaints Payment assistance for utilities, rent, deposits, prescriptions, and co-pays Helps provide hotel stays for homeless or evicted Priority given to families with children

National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK. Hazard Identification Hotline: 1-888-625-3723 When working near power lines or high voltage lines.

Services: Head Start and Early Head Start Joyful Learning Child Academy Family Care Community Partnership (FCCP) Senior and Disabled Adult Services Heating Assistance (by appointment) Emergency Serices Volunteer Income Tax Assistance (VITA) Head Start educators work with families and children to implement developmental and socialization strategies that work best for you and your child. Our classrooms are bright and inviting and are designed to maximize creativity and learning. Healthy lunches and snacks are provided to children daily. In addition to providing educational and nutritional resources, children will have access to health and dental screenings at no cost, and families will be provided with health referrals and referrals for emergency services whenever needed. We recruit families 12 months per year. Head Start Program provides a center-based, comprehensive early childhood education program for 76 children from ages three to Five years old. The Tri-County Early Head Start program offers a home-based option for children aged birth to three years old, in which an educator visits the home once per week to engage the child in educational and developmental activities, and socialization strategies. Classroom-based options are available for children ages 18 months to 3 years old, and focus on fun and engaging curriculum to prepare the child for pre-school. Early Head Start is a federal program for eligible families, that are expecting a child, or with a child ages birth to three years old. The program provides services that promote cognitive, language and social-emotional development of the child. Children enrolled in the program will receive medical and dental screenings at no cost, and families are provided with assistance locating health care, and emergency services whenever needed. The Early Head Start program provides center-based early education services to 8 children in one classroom. Early Head Start also offers home-based services to 22 children and families including 5 prenatal clients. Families residing in the towns of North Kingstown, South Kingstown, Narragansett, Hopkinton, Richmond, Exeter, Charlestown, Westerly, and New Shoreham are eligible for the program. Eligibility Guidelines: The programs service families with income at or below the federal poverty guidelines, children in living in foster care, and families experiencing homelessness. Ten percent of enrollment slots must be filled with children with a diagnosed disability. The Joyful Learning Child Academy: is a pre-school and early education program that services families with young children. The program provides comprehensive early education and development services to infants and children six weeks through five years of age. Joyful Learning is licensed by the RI Department of Children, Youth and Families and is accredited by the RI Department of Education. Furthermore, the program was awarded 4 stars under the BrightStars ratings system as defined by the Rhode Island Association for the Education of Young Children [RIAEYC]. The Center, located at 1935 Kingstown Road in Wakefield, is open year round, Monday through Friday from 6:30 am until 6:00 pm. Joyful Learning provides children with a best-practice curriculum in early childhood education and maintains the most stringent of regulations in regard to staffing, per RI State licensing. All staff has education requirements as per directives of DCYF and RIDE and must complete extensive background checks prior to employment. For more information on the Joyful Learning Program, please contact Tara Ward at 789-2244 or via email at mailto:[email protected]. Senior & Disabled Adults Programs: Tri-County’s Senior and Disabled Adult Case Managers are available to assist with a multitude of services including nutrition services, healthcare and medical assistance, home health aides, home modifications, elder abuse prevention, and when necessary, nursing home referrals. Our goal is to identify the needs of the individual and their family, and to prepare strategies to assist them in meeting those needs.For information on all Senior and Disabled Adult services, contact us at 401 349-5760. Home Energy Assistance Program, or LIHEAP, offers assistance with managing costs associated with home energy bills. Tri-County is able to help with paying fuel and utility bills during the winter months for eligible clients, and we can arrange for the installation of home insulation to reduce home-heating costs (gas, electric, propane, oil, kerosene or wood) through our weatherization program.

CCAP’s Social Services Department administers the Low Income Home Energy Assistance Program (LIHEAP) for Cranston, Scituate and Foster with federal funding earmarked for the state of Rhode Island. LIHEAP is designed to help low-income clients meet the ever-increasing cost of home energy. Payments are made directly to vendors who then credit the client’s account for the amount specified. Eligible clients also qualify for a reduced electric rate as well as a discount on the client’s telephone bill. The Good Neighbor Energy Assistance Fund – The Good Neighbor Energy Fund is administered by United Way of Rhode Island. CCAP is proud to serve as partner and can assist residents in Cranston, Foster, and Scituate in need of utilities assistance throughout the winter months. The program generally runs from November through June. The Good Neighbor Energy Fund is available to any Rhode Islander who, because of financial difficulty, needs assistance paying a current energy expense and meets eligibility guidelines.

Services: Heating Assistance & Weatherization Head Start Food Distribution Emergency Services Employment and Training WIC Tri-County’s Low Income Home Energy Assistance Program, or LIHEAP, offers assistance with managing costs associated with home energy bills. Tri-County is able to help with paying fuel and utility bills during the winter months for eligible clients, and they can arrange for the installation of home insulation to reduce home-heating costs (gas, electric, propane, oil, kerosene or wood) through our weatherization program. Weatherization Program assists low-income individuals and families to permanently reduce their energy consumption and increase energy efficiency, thereby reducing the cost of energy bills. Energy audits are conducted in the home by their staff of qualified and friendly auditors. Energy audits will determine the need for insulation, weather-stripping, air sealing, pipe wrapping, and replacement of windows. Must meet income eligibility guidelines. Food Distribution: Offers assistance with all aspects of essential needs and daily living, including food assistance. They welcome individuals to visit their food pantries once per month, and offer distribution of canned goods, pasta, grain, juice, peanut butter, rice and flour and other foods as contributed through the State of Rhode Island and purchased through the Rhode Island Food Bank. For more information about the Food Assistance Program, contact us at 401-351-2750 x. 1913 Summer Youth Employment and Training Program: A six week program operated between June and August for youth ages 14 -24. The program provides youth with work experience opportunities in local businesses, public facilities and non-profit agencies. Work experiences provide youth with hands-on opportunities to develop the skills they will need upon entering the work force. Youth receive wages and other payments upon attaining certain benchmarks relative to their job performance. Youth also participate in a variety of career and personal development activities such as community service projects, field trips, post secondary exploration, and guest speakers from key RI industries. Youth Opportunity Center: Part of the State’s Youth works 411 system, the Youth Center provides academic and occupational assessment and exploration, employment assistance, paid and unpaid work experiences, intensive case management, job coaching, leadership skills, life skills training, tracking and follow up. Open to youth ages 14 -24 years old, for both in-school and out-of-school. The Tri-County Community Action Agency Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides supplemental foods, healthcare referrals and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk. Upon enrollment into the WIC program, we will complete a nutritional assessment for you and your eligible family members. We will then offer education on healthy eating, monthly vouchers for nutritious foods including eggs, milk, cheese, peanut butter, beans, tuna, fruits, vegetables, whole grain breads, rice, iron fortified cereals, and juice as well as many other valuable resources. Breastfeeding and lactation support and education are also available through the WIC program.

Keep The Heat On www.heatri.com PROVIDENCE & NEWPORT COUNTY Cities: Barrington, Bristol, Cranston, East Providence, Foster, Johnston, North Providence, Providence, Scituate, Warren, Jamestown, Little Compton, Middletown, Newport, Portsmouth, Tiverton: 401/421-7833 Monday – Friday, 8:30 – 4:30PM WASHINGTON COUNTY Cities: Charlestown, Exeter, Hopkinton, Narragansett, North Kingstown, Richmond, South Kingstown, Westerly 401/783-3149 Tuesday & Wednesday, 9AM – 3PM Thursday, 11AM – 5PM KENT COUNTY Cities: Coventry, East Greenwich, Warwick, West Greenwich, West Warwick 401/823-6211 Monday, Thursday & Saturday, 9:30AM – 3:30PM WOONSOCKET Cities: Woonsocket, Burrillville, Glocester, North Smithfield, Smithfield 401/762-2849 Tuesday Wednesday & Thursday, 8:30AM – 4:30PM PROJECT HOPE, PAWTUCKET Cities: Central Falls, Pawtucket, Lincoln, Cumberland 401/728-0515 Monday – Friday, 8:30AM -4:30PM

Family Support Center provides basic needs assistance to low income households and connects families to financial literacy and other programs to strengthen their financial condition. The Family Support Center serves low and moderate income Woonsocket residents depending on eligibility requirements for fund-specific programs.

WHEN FUNDS AVAILABLE! Individual Offices: PROVIDENCE & NEWPORT COUNTY 421-7833 x107 Mon - Fri 8:30AM - 4:30PM WASHINGTON COUNTY 783-3149 Tue & Wed 9:00AM - 3:00PM Thu 11:00AM - 5:00PM KENT COUNTY 823-6211 Mon, Wed & Sat 9:30AM - 3:30PM WOONSOCKET 762-2849 Tue & Thu 8:30AM - 4:30PM PROJECT HOPE, PAWTUCKET 728-0515 Mon - Fri 8:30AM - 4:30PM

National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK. **March 2019:** Claims for Newport and Middletown customers impacted by the gas outage incident in January 2019 call 844-319-2523

The new Low-Income Household Water Assistance Program (LIHWAP) helps eligible low-income households afford and maintain access to drinking water and wastewater services through federal grants. The Rhode Island Department of Human Services is the administrator of the federal LIHWAP funds and households can apply online or in-person at CCAP. LIHWAP is a customer-based program where qualified, low-income households can apply to receive a one-time payment of up to $500 for past due water and wastewater bills. Payments are made directly to the household’s utility company. Households can receive the LIHWAP grants for both drinking water and for wastewater services.

The Mission of the British Charitable Society is to provide relief to unfortunate British persons who by the dispensations of Providence may be reduced to poverty, or as emigrants, destitute of information, require the aid of such an institution. The Society raises the funds to fulfill its mission by presenting a range of high quality and highly entertaining events with a distinctly 'British' flavor, which appeal both to its increasingly diverse membership and to corporate sponsors and partners. Emergency Care: the payment of outstanding utility bills or overdue rent on a one-time basis Transitional Support: a small monthly stipend to help with expenses during a temporary downturn in income (usually not exceeding 6 months ) Crisis Transportation: Airfare to the UK for emergencies or permanent resettlement, or to cover car repairs if needed for work

Services: Investigates consumer complaints relating to motor carriers including tow trucks, taxis, household goods movers, liquid commodities in bulk, general delivery and day freight.

National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK. **March 2019:** Claims for Newport and Middletown customers impacted by the gas outage incident in January 2019 call 844-319-2523

Discounts for people who receive SNAP, SSI, qualify for LIHEAP, Medicaid, Rhode Island Public Works program, or General Public Assistance. Arrears Management Program for those behind on their heat and electric bills, forgiveness up to $1,500 per year

Assist clients with utility bills and delivery of oil

Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay their heating bills through federal grants to the household. There are two components to this program. Heating Assistance: A grant to assist a household in meeting heating costs. The grant may be paid to either a heating fuel vendor or utility company, or in a few cases, directly to the applicant. Crisis Assistance: A grant to help resolve a home heating crisis caused by a heat shut-off because of failure to pay a regulated energy bill, the inability to pay for deliverable fuel, or the failure of a heating system that is not repairable. The BEC specialist is able to assist with the application process.

Programs: Connect2Compete A low-cost, home internet with wi-fi program offered to families that

• Have at least one K-12 student living in the household
• Participate in one of the following: the National School Lunch Program (NSLP), SNAP, TANF pr Public Housing

Eligible families can apply online or by calling 1-855-222-3252. Paper applications will be accepted for those were previously not approved. Additional proof is then required to determine eligibility. Lifeline A federal benefit that lowers the monthly cost of phone or internet service. If you qualify, your household can get Lifeline for phone or internet service, but not both. Lifeline provides local, discounted telephone service for $10.95 per month, a monthly savings of $15.04 for qualifying customers. This includes an FCC Access Charge waiver. Star icon representing Cox Voice Lifeline benefits Benefits Monthly discounts on a phone line with unlimited local calling Waived service deposit for the telephone line if you elect to receive free toll blocking/restriction Waived End User Common Line (EUCL) fees Includes FCC Access Charge waiver Check mark icon representing Cox Voice Lifeline qualification guidelines Find out if you qualify If you live in Rhode Island and your income is at or below income thresholds or participate in the following public assistance programs, you should qualify: Supplemental Nutrition Assistance Program (SNAP – Food Stamps) Federal Public Housing Assistance (Section 8) Medical Assistance (Medicaid) Supplemental Security Income (SSI) Veterans Pension & Survivors Pension benefit Household income at or below 135% of the Federal Poverty Guidelines Bureau of Indian Affairs General Assistance Tribally Administered Temporary Assistance to Needy Families (TTANF) Food Distribution Program on Indian Reservations (FDPIR) Head Start (income qualified customers only – Tribal Lands) • If you get Lifeline for phone service , you can get the benefit for one mobile phone or one home phone, but not both. • If you get Lifeline for internet service , you can get the benefit for your mobile phone or your home connection, but not both. • If you get Lifeline for bundled phone and internet service, you can get the benefit for your mobile phone bundled service or your home bundled service, but not both. Your household cannot get Lifeline from more than one phone or internet company. You are only allowed to get one Lifeline benefit per household, not per person . If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit. Application: https://www.cox.com/content/dam/cox/residential/flex/documents/lifeline/lifeline-application-universal-english.pdf

Programs that pay all or a portion of the home heating fuel expenses of people who are unable to purchase the resources to heat their homes without assistance. Also included are non-emergency programs like those funded through the federal Low Income Home Energy Assistance Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that provide home energy assistance for low-income households that apply, usually once per calendar year; and programs that pay for firewood, propane, butane, kerosene, coal or other bulk fuels that are used for heating or cooking purposes in situations where people have no other means of acquiring them. Heating fuel payment assistance programs may have age, income, disability, need or other eligibility requirements.

The Good Neighbor Energy Fund (GNEF) helps individuals and families who, because of financial difficulty, needs assistance paying a current energy expense and meets eligibility guidelines. Some examples of a financial hardship include illness or recent job loss. The program generally runs from mid-October thru August.

The Public Utilities Commission comprises two distinct regulatory bodies: a three-member Commission (Commission) and the Division of Public Utilities and Carriers (Division). Although two distinct regulatory bodies, the Commission and Division generally operate in concert. This is evidenced by the Division’s status as an indispensable party in all Commission proceedings, and the Division’s statutory charge to enforce all directives of the Commission. Both entities may conduct inquiries, investigations and hearings to effectuate their respective duties. Both may issue orders that have the force and effect of law. The Division is also legislatively required to maintain a website in accordance with RIGL section 39-1-18. The Division makes every effort to insure that this legislative mandate is carried out. Electric, natural gas, telecommunications, water, waste water, cable, television, motor carriers, ferry services, regulated utilities.

CCAP’s Social Services Department administers the Low Income Home Energy Assistance Program (LIHEAP) for Cranston, Scituate and Foster with federal funding earmarked for the state of Rhode Island. LIHEAP is designed to help low-income clients meet the ever-increasing cost of home energy. Payments are made directly to vendors who then credit the client’s account for the amount specified. Eligible clients also qualify for a reduced electric rate as well as a discount on the client’s telephone bill. The Good Neighbor Energy Assistance Fund – The Good Neighbor Energy Fund is administered by United Way of Rhode Island. CCAP is proud to serve as partner and can assist residents in Cranston, Foster, and Scituate in need of utilities assistance throughout the winter months. The program generally runs from November through June. The Good Neighbor Energy Fund is available to any Rhode Islander who, because of financial difficulty, needs assistance paying a current energy expense and meets eligibility guidelines.

The Low Income Home Energy Assistance Program (LIHEAP) helps low-income households with fuel bills during the winter. Eligible households receive a grant to help pay their heating bills. Grants are paid directly to the utility or fuel company. The program generally runs from mid-October thru April.

Verizon provides cell and home phone plans, as well as cable television and high-speed internet.

Assists with housing problems or complaints Payment assistance for utilities, rent, deposits, prescriptions, and co-pays Helps provide hotel stays for homeless or evicted Priority given to families with children

Low Income Household Water Assistance Program (LIHWAP) is available for eligible low-income households through September 30, 2023, or until funds are exhausted. The program helps eligible low-income households afford and maintain access to drinking water and wastewater services through federal grants. One-time payments are made directly to the household’s utility company. LIHWAP can help with: reconnection of water services prevention of disconnection past-due and current water or wastewater balances Low Income Home Energy Assistance Program (LIHEAP) is a seasonal program from October 1st to May 1st. LIHEAP helps households stay warm in the winter through programs that reduce the risk of health and safety problems that arise from unsafe heating practices. Per season, a one-time supplemental grant is sent directly to vendors who then credit the client’s account for the amount specified. Eligible clients also qualify for a reduced electric rate.