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Services Provided: For tax payers, tax related questions, and general information hotline. Account Inquiries (help with letters, notices and levies on your wages or bank account) Adjustments (changes to tax account information or payments) Alien Clearances (Sailing Permits) Application for Taxpayer Assistance Order (ATAO) Copies of Tax Returns & Transcripts (Usually available for current year and three prior years) Help with preparing Form 2290 (Heavy Vehicle Use Tax) Multilingual Assistance (over 150 languages translated) Payments (Check or Money Order only) Payment Arrangements Procedural Inquiries Solutions to Tax Issues Tax Forms (based on availability) Tax Law Assistance (answers related to your individual Federal Tax Return) (Details) Individual Taxpayer Identification Numbers and Form W-7 (More Information) -NO State Return Preparation -NO Federal Tax Return Preparation

Account Inquiries (help with letters, notices and levies on your wages or bank account) Adjustments (changes to tax account information or payments) Alien Clearances (Sailing Permits) Application for Taxpayer Assistance Order (ATAO) Copies of Tax Returns & Transcripts (Usually available for current year and three prior years) Help with preparing Form 2290 (Heavy Vehicle Use Tax) Multilingual Assistance (over 150 languages translated) Federal Tax Return Preparation (If you qualify for the Earned Income Tax Credit or your Income is $51,000.00 or less). Return Preparation is available on Tuesday, Wednesday, and Thursday only. Payments (Check or Money Order only) Payment Arrangements Procedural Inquiries Solutions to Tax Issues State Return tax preparation (only for the state in which TAC is located). Return Preparation is available on Tuesday, Wednesday, and Thursday only. Tax Forms (based on availability) Tax Law Assistance (answers related to your individual Federal Tax Return) (Details) Individual Taxpayer Identification Numbers and Form W-7 (More Information) This office provides Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist you with navigating the IRS.gov website. With FSA, you can access the IRS.gov website to complete a number of IRS tasks with virtually no wait time. Tasks include: Free File Program Forms & Publications Where's My Refund? Earned Income Tax Credit (EITC) Tax Law Questions Transcripts (by mail) Tax ID Application Online Payment Agreement Electronic Payments (EFTPS) Volunteer Income Tax Assistance (VITA) volunteers assist low to moderate income taxpayers by preparing federal and state tax returns including SCH EIC and the child tax credit.